Policies

Privacy policy

Privacy Policy

This Privacy Policy explains how SVN ART LLC (“SVN ART”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, browse, or make a purchase from our website: www.svn-designs.com (“Site”).

 

 

1. Information We Collect

We collect the following types of personal information when you interact with our Site:

a. Device Information

  • Browser type and version

  • IP address

  • Time zone

  • Device identifiers

  • Cookies and tracking data

  • Pages or products viewed, search terms, and navigation behavior

Purpose: To optimize performance, load the Site properly, and analyze usage.

Collected Automatically via cookies, log files, tags, pixels.

Shared With: Shopify (our store platform) and analytics services like Google Analytics (if applicable).

 

 

b. Order Information

  • Name

  • Shipping and billing addresses

  • Email address

  • Phone number

  • Payment details (processed via secure third-party services)

Purpose: To fulfill orders, process payments, arrange shipping, issue invoices, and provide customer support.

Collected From: You directly during checkout.

Shared With: Shopify, shipping couriers, and payment gateways (e.g., Stripe, PayPal).

 

 

c. Customer Support

If you contact us, we may collect any information you provide, including order history, screenshots, or conversation details.

 

 

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Communicate with you

  • Analyze usage of our Site

  • Improve our products and services

  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

 

 

3. Sharing Your Information

We may share your information with:

  • Service providers (e.g. Shopify, Stripe, UPS)

  • Law enforcement, if required by law

  • Advertising and analytics partners (only with your consent)

 

 

4. Cookies

We use cookies to:

  • Maintain your session

  • Track behavior for analytics

  • Provide personalized shopping experience

You can manage cookie preferences in your browser settings. For more on Shopify cookies, visit:

https://www.shopify.com/legal/cookies

 

 

5. Behavioral Advertising

We may use your information to show you personalized ads via:

  • Google Ads

  • Facebook/Instagram

  • Shopify Audiences

You can opt-out using the following tools:

 

 

6. Your Rights

Depending on your location, you may have rights over your data:

a. If you are in California (CCPA):

  • Right to know what data we collect

  • Right to request deletion

  • Right to opt-out of data “sales” (we do not sell personal info)

b. If you are in the European Economic Area (GDPR):

  • Right to access, correct, or erase your data

  • Right to object to processing or withdraw consent

  • Right to data portability

To exercise any of these rights, email us at: customerservice@svn-designs.com

 

 

7. Data Retention

We retain your data as long as needed to fulfill orders and for record-keeping, unless you request its deletion.

 

 

8. Security

We store your information securely using Shopify’s infrastructure.

We take appropriate technical and organizational measures to protect your data from unauthorized access or misuse.

 

 

9. Minors

Our Site is not intended for children under 16. We do not knowingly collect personal data from minors. If you believe your child has provided us with information, please contact us for immediate removal.

 

 

10. Changes to This Policy

We may update this Privacy Policy periodically. The “Effective Date” will reflect the latest version. Continued use of the Site implies acceptance of the current version.

 

 

11. Contact Us

For any questions, concerns, or to make a data request, contact us at:

📧 info@svn-designs.com

📧 customerservice@svn-designs.com

📍 SVN Designs - 5605 NW 74th Ave, Miami, FL 33166